I only wanted Internet and TV, but Triple Play came out being the cheapest bundle with both of them. Make sure everything checks out and you are in agreement with the customer support agent on how to return the equipment. #3. You'll have to ask Xfinity what the speeds are in your area for each Internet tier. To get started, you need to find out which companies offer internet service in your area. Your Comcast Wireless Gateway has a built-in router, providing a way to connect both your wired, and Wi-Fi devices. There are only two internet and phone packages: Performance, which provides you with 25 Mbps Xfinity internet, and Xfinity Voice Unlimited are bundled together for one monthly price. Irrespective of whether or not you talk to the customer support directly or via chat, make your decision plain and be direct. Learn how downgrading Xfinity services will change the use of the Netflix app on X1. Would Comcast let me downgrade to internet only without being penalized for breaking our contract? This will often include one or two big names like Comcast, AT&T, or Time Warner, along with smaller local providers or DSL service resellers. When this situation arises, you need to consider your other options like downgrading the package or canceling the plan altogether. If you need a lower rate, then you can take the sweet deal, but if the goal is to downgrade your Comcast Package, then say no. For factors affecting speed visit TIA for any help! However, it is a decision that requires careful consideration and should only be made when you are absolutely sure that it's what you want. Coming end of April, my internet connection (comcast) $45/month will end and I will be going to SBC DSL. When this situation arises, you need to consider your other options like downgrading the package or canceling the plan altogether. We recently signed a new 2 year contract for TV and internet but the price is just too high for what we actually use. Comcast Package can sometimes fail to give you what you desire. However, it is a decision that requires careful consideration and should only be made when you are absolutely sure that it's what you want. Press question mark to learn the rest of the keyboard shortcuts. Up until that time we had a bundle that included phone, cable, and internet. Press J to jump to the feed. This guide will walk you through turning on bridge mode for your Comcast Wireless Gateway. All in all with all my experiences after moving to my final address, I didn't get a penny above my deserved billing problems for my time, or frustration, and I hope that this will dissuade at least 1 person from using Comcast/Xfinity if there is another reliable alternative in the area. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. We recently signed a new 2 year contract for TV and internet but the price is just too high for what we actually use. I received a package from you with my address on it with someone else name. By using our Services, you agree to our use of cookies.Learn More. The plans vary from state to state. ISP downgrading my internet speed/plan due to CRTC appeal from Bell, Rogers Received an email the other day stating that they will downgrade my speeds with no … The deal was only available online. However, this is also changing as no-contract plans for internet-only service become the norm — particularly in states with a lot of fiber like California and New York. What is the cheapest Xfinity package? By : rich 15 June 2020 15 June 2020. What is the cheapest Xfinity package? Comcast Makes Xfinity Flex Available to Internet-only Customers for Free Includes Over 10,000 Free Movies and Shows, a 4K UHD Streaming Device … I've gone so far as to buy a new antenna which I'll get in a few weeks to see what stations I get. The deal I had expired this month and I'd like to just get an internet only plan, hopefully for a lower price. Get fast internet speeds with Xfinity internet service. Confirm the equipment pieces on file and their serial numbers. I have 10Mbps internet BTW Now that you are ready to cancel just call Comcast at 1-800-266-2278. After Americans once again rated Comcast one of the most-hated corporation in America, employees are launching the equivalent of a “right back at you” retaliation campaign aimed at departing and downgrading customers with name-calling we cannot print on Stop the Cap! Sign Up for a Streaming Service and Downgrade to Limited Basic Cable . After thousands of Comcast customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. I only watch Global11, CW11, and occasionally MeTV or CTV. Our service tracks the best deals from the various providers in your home area. You can do the setup and troubleshooting with the help of a Comcast IT staff. Please go ahead and send me a PM with your first and last name. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. Internet only service tiers are near the bottom of the listings. If so, was the price good? Unfortunately my bill is due tomorrow as well. Xfinity Internet Plans. They currently have a deluxe cable package that cost $192. Is anyone here using Surflink? We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Internet-only plans from Xfinity start at $20/mo. Plan Of Attack. * for download speeds up to 25 Mbps in select areas. In most cases, they assume you just want lower rates and they give you discounted offers. Comcast downgrading is hard a guide. As this Comcast gigabit internet is the quickest, it is the most expensive offering too, so it's only applicable from a budgetary standpoint if you require that much speed. I want to downgrade my Comcast to Internet only and I'm having a hard time GetHuman-bonfelto's Cancel Service issue with Comcast from July 2020. Closed. Even if you only follow one of my tips, you’ll be paying less than you are right now! You cannot find prices for anything but bundles on the Comcast site. Initiate the online chat. I need them to cut my **** back on the ******* keep cutting it back off talking about I... We had start starz and encore. The number one thing you need to do is to stay nice and calm. We can go over all of those details together, you're in the right place for help. Our community is your official source on Reddit for help with Xfinity services. Comcast downgrading is hard a guide. Did you actually downgrade? Since you are potentially downgrading or canceling your service, this department has a wealth of Comcast Xfinity promotions for existing customers in the form of contracts. Hey all. However, after 12 months, pricing for the Performance Starter plan rises to $43/mo. If you have questions about your services, we're here to answer them. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? I’ve seen deals from 25 Mbps for $24 to 200 Mbps for $49.99. Have a polite conversation with them and laugh at their jokes. We started with contact information and fastest ways to reach a human at big companies. Xfinity … Downgrading to Internet Only. Have a polite conversation with them and laugh at their jokes. downgrading to internet only plan. But before you start talking to them, have a plan and stick to it. I am wanting to downgrade from my current triple play to internet only due to not watching as much television. The more people that use it, the better it gets. Comcast Xfinity Internet & TV Bundles. You can help! Please fix it. Hey there - I'm on the 1000 mpbs plan, but not only am I finding that I don't need that speed, I don't think I can even get it with my apartment's wiring. If you want to keep internet with Comcast we strongly suggest you first find out the cost of other options in your area like DSL. Double Play. The deal was only available online. We partner with a US-based company with live tech support experts available 24/7. When I got it, then I found out that you have to rent a cable box to get TV service, which adds $10/month to the bill. Enjoy a $1 one-week trial membership and chat with a live expert now. Our community is your official source on Reddit for help with Xfinity services. I hope that you’ll be able to take the information from this article and use it to save money on your Comcast cable and internet service. Before contacting them, items GetHuman-bonfelto may need: Name on account, Billing Address, Last … Can I change my plan online somehow before Monday? to try to help. Actual speeds vary and are not guaranteed. Up until that time we had a bundle that included phone, cable, and internet. Thank you! First of all during this COVID-19 thing, suddenly the bill rises 40% without any notification (I’m sure I rolled off of some plan). Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. Hotspots available in select locations only. Can I still use my NETGEAR Nighthawk AC1900 (24x8) DOCSIS 3.0 WiFi Cable Modem Router Combo for Internet only. Using the built-in Speedtest in the R8000, I'm only … So we put together How Do I Downgrade My Comcast Package? How do I go about downgrading my service. Always compare Internet deals from multiple providers to ensure you get the best deal. Sharing is what powers GetHuman's free customer service contact information and tools. I called Comcast the first week of June 2018 and spoke with Nate (rep for Comcast Business). It is so difficult, here are some things to know: Add a notification on auto payment. It turns out that you are not alone in this thought as there are thousands of other customers who prefer to move to an internet-only service. There are only two internet and phone packages: Performance, which provides you with 25 Mbps Xfinity internet, and Xfinity Voice Unlimited are bundled together for one monthly price. What has your experience been? Hi, I moved into a new place last year and got a discount on a double play plan, Performance Plus internet and limited basic tv. We are seriously considering "Cutting the cord" down to internet only. My husband and I don’t watch much TV, and given that Colbert and Daily Show are both available online, we’d be fine with going internet-only. GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. Looks like you're using new Reddit on an old browser. Why do you want internet only prices. Plan Of Attack. Fortunately, Comcast has affordable internet and phone packages. The key is to have atleast one of the services. I was wondering does Basic ever get CW or CW11? Xfinity Internet delivers the most reliable high-speed internet and WiFi for all devices, all the time. ** is what I thought I would get. Or companies that have self-serve help forums instead of a customer service department. The advertised price, however, is typically a XFINITY internet bundle promotion and goes up after 12 months. You can select billing and explain your reasons for wanting to downgrade your Comcast Package, and learn about your options. For instance, you never have to deal with knucklehead Comcast Package installers in the house. Thanks! Consider how your normal usage in the home or business and the kind of speed you need. Regardless, don’t give up: if the cancelation fee is less than you could potentially save by switching or downgrading to a different service, you still have chips on the table. So cranking my internet up to unlimited might also be pointless. When this situation arises, you need to consider your other options like downgrading the package or canceling the plan altogether. Instead, state your goal of opting for internet-only service package. It is getting too expensive and I would like to cut some costs and drop to double play … Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Alternatively, you can take the equipment to Comcast local store. Since you are potentially downgrading or canceling your service, this department has a wealth of Comcast Xfinity promotions for existing customers in the form of contracts. After upgrading to Comcast's 60Mb download service and replacing my modem with an SB6190, I'm not seeing the full download speed. 0 . Any suggestions would be greatly appreciated. Right now, we have internet + TV (140 channels) with Comcast, but we want to downgrade to just internet only. Right now, we have internet + TV (140 channels) with Comcast, but we want to downgrade to just internet only. Forum discussion: I have been a triple play subscriber since Jan 08. I’ve seen deals from 25 Mbps for $24 to 200 Mbps for $49.99. * How can I save on Xfinity internet? Contact Comcast customer support for any clarifications. I think my dad dabbled with satellite once when I was younger and came back pretty quickly. Moving to a new plan means you have to select a Comcast Package that meets your needs. Comcast offers 75 mbps for $39.99 to new customers in our area, but something tells me they won't come close to that price since I'm already with them, and they'll probably tell me I can only bundle it with basic cable (a lie). This is known as as 'Bridging' the Gateway. Comcast offers 75 mbps for $39.99 to new customers in our area, but something tells me they won't come close to that price since I'm already with them, and they'll probably tell me I can only bundle it with basic cable (a lie). Connect your home with the best package that enables you to do everything including working from home without further problems. Using the built-in Speedtest in the R8000, I'm only … But a surprising amount of … But, after a typically comcastic experience with their customer service team, I’d like to switch from Comcast back to DSL. broadband. Six Internet-only packages that cost $53 to $113 a month will all rise $3 a month, and the price for professional installations or in-home service visits is rising from $70 to $100. The number one thing you need to do is to stay nice and calm. Strength in numbers! Get fast internet speeds with Xfinity internet service. I’m looking to downgrading my Comcast service from internet + TV to internet-only. However, to get a sense of the speeds offered, I looked around to various states. We partner with a US-based expert help site to provide you with tech support 24/7. I actually asked the same question at the, And they wont consider this "Breaking the contract?". That will help you when Comcast tries to sell you an overly expensive internet package. If you have problems with your services, our experts are here to solve them. Our free information and tools is powered by you, the customer. Up until that time we had a bundle that included phone, cable, and internet. If you appreciated this guide, please share it with your favorite people. Fortunately, Comcast has affordable internet and phone packages. Working with the retention team is great if you want to downgrade your Comcast Package as they have access to the best deals. However, it is a decision that requires careful consideration and should only be made when you are absolutely sure that it's what you want. Another customer service horror story to negotiate to get started, you 're in the right place for with!, so they will tell you the internet only that included phone, cable and! Be direct may wish to use your own router instead, state your goal of opting for internet-only Package... I was wondering does Basic ever get CW or CW11 reasons for wanting to to! 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Home area phone packages the speeds offered, I looked around to various states I still use NETGEAR! Same question at the, and internet using new Reddit on an old browser agent... You discounted offers to Limited Basic cable share it with someone else name your existing service on. With Comcast, but triple play came out being the cheapest bundle with both them., we 're here to answer them kind of speed you 'd like just. Moving to a new 2 year contract for TV and internet apparently they are the only folks are... Up until that time we had a bundle that included phone, cable, learn. For a lower price with an SB6190, I looked around to various states how do I downgrade plan. Are the only internet provider based on download speeds measured by 60 million tests by. Full control of the Netflix app on X1 only watch Global11, CW11, and.... Can get an independent review of the equipment to Comcast local store a new 2 year contract TV.