Email us at editorial.zawya@refinitiv.com, or send us your company press releases to pressrelease.zawya@refinitiv.com. The Hafilat card is a small step towards the Surface Transport Master Plan that aims to revolutionise public transport in the capital by 2030. And your customer care conduct number all so not working 800 55 555. Hello Ayesha, you will have to visit http://www.dot.abudhabi.ae to get the most up to date information of fares, Buses in the capital no longer accept cash, I purchased permanant card. Hi sir can you tell me the validity of 20 dirhams card. The card validating machines will also inform users if their cards have insufficient balance. For any questions about Abu Dhabi’s public buses and the cards, please contact Abu Dhabi Department of Transport: 800-88888, customer.care@dot.abudhabi.ae or visit one of their customer care centres. The Hafilat card replaced the payment for the bus fares through contactless transactions by tapping the RFID (NFC) enabled cards to the bus Check-In Check-Out devices (CICO) before boarding and alighting. The awareness campaign about the Hafilat card system will continue until Tuesday at the main bus station, from 10am to 3pm, and 5pm to 10pm. Email us at contactus@abudhabiweek.ae, For more information about public transportation in Abu Dhabi visit: www.dot.abudhabi.ae, I bought my Hafilat card for 1-month use, last September 3, 2015, Thursday, and then I used it last Saturday but when I’m going to leave the bus and try to check out , the system keeps on telling Check Out not allowed. You will be surprised to see the amount you save by getting this card when compared to using your car every day. Hi, I am planning to tour abu dhabi and dubai in the mid week of October. Abu Dhabi: The Department of Transport (DoT) represented by the Integrated Transport Center (ITC) in Abu Dhabi announced the launching of an online service that allows users to recharge Hafilat Cards on DoT’s website www.dot.abudhabi.ae  and Darb application and website www.darb.ae .This comes in part of its endeavor to facilitate the use of the public transport services in the Emirate of Abu Dhabi. I am there alone so I am a bit worried. I added 40 aed in t.purse. then how can i refill it? I would like to know if i can use temporary hafilat card for both Abu dhabi and Dubai. The Hafilat card is a small step towards the Surface Transport Master Plan that aims to revolutionise public transport in the capital by 2030. Please advise what i will do?? Hafilat General Transport is a sister company to Hafilat Industry which it is a bus assembly factory located in Abu Dhabi, with the engage between these two companies we succeed to satisfy our customers by matching their needs and finding Different types of solutions to what they are looking for. You will get a code via email which you can use to recharge your phone. These will only recharge cards with the cash amount inserted and are unable to give back change. Choose a top-up amount to recharge your mobile phone. are you sure that we can avail temporary card from bus driver? When i checked in on the 302 bus, it said “Unauthorized Route”. and i need to buy a anew one .. is there available card in al wahda bus terminal at this time. I've done some research and am a little confused regarding the Hafilat cards. Please contact the Department of Transport at dot.abudhabi.ae or call 800-88888, i toped up my permanent card with 10AED but when i check in at the machine in the bus it doesnt tick card no 1988-2921649-2. then the checker came and scanned my card he stated that there was a problem with my card I said how? 3. in Dubai, you need a Nol card for buses and metro. How Does The Hafilat Card Work. You can recharge it at sales office in the bus station, use TVM, use swift reloader machine that located at the bus station, several shopping malls, all bus shelters, hospital and … These can only be issued at the Ticket Sales Office and the Customer Service Centre in the DoT as you need to show ID and other necessary documents. How much should i have to recharge in the card to tour Abu dhabi and Dubai for 7 days appx ? You expressly agree that your use of the information within this article is at your sole risk. For any questions related to the Hafilat card, please contact Abu Dhabi Department of Transport – 800-88888, customer.care@dot.abudhabi.ae – or visit one of their customer care centres. Select credit card as payment method. Thnx sir. 1 year ago. Some of the fare rates have changed, too. First, user should enter the serial number printed at the violation ticket and then pay with credit card. Check out after the doors are open for exit, It should work… Even i had faced the same issue initially . Hafilat – which means ‘buses’ in Arabic – is a pre-paid card, much like a debit card, that allows you to travel on any of the Department of Transport’s (DoT) public buses. i wanna confirm how long this t.purse will valid my money.coz i dont use busses frequentli. cristina 22 May, 2016 at 12:51 Reply. Users can buy Hafilat Cards from Ticket Sale Offices or Ticket Vending Machines that are available among the Emirate of Abu Dhabi. Hafilat Card system is the Emirate’s travel payment system Department of Municipal Affairs and Transport said on Thursday as “Starting April 22, paper tickets will no longer be sold on Abu Dhabi suburb buses. First, user should enter the serial number printed at the violation ticket and then pay with credit card. where can i buy permanent hafilat card, since 6 month i am asking with abu dhabi bus station main office but they says not available, its really sad. Offering this service is part of DoT's endeavor to enhance the public bus service and facilitate its usage and sustainability. On my way to work, I tapped my hafilat card as soon as I entered the bus(07) and as always I do have a load on my hafilat card, I didn’t see the status if it was rejected or not because it was so crowded inside. Can we purchase a card each for 7 days unlimited use? All permanent cards are good for five years. So my full money will be deducted ? Please visit this site for all the up to date information: https://dot.abudhabi.ae/en/mediainfo/hafilat_smart_card. In this case, passengers can purchase a temporary Hafilat card or they can pay the driver who will recharge their permanent card for them. Hai, I have a permanent card how to recharge a card in an easy way. If so, could you tell me where in the Mall the vending machines are located. Hafilat Manufacturing System. Disclaimer: The contents of this press release was provided from an external third party provider. As you can see in the... Hafilat Card Details. and managed to find out the reason as the driver closed the shift before i punch the card at the last stop. then i try to the bus all so i cant refill. I have Hafilat Permanent card valid. Users can recharge Hafilat cards online on the Department of Transport’s website https://dot.gov.abudhabi or Darb https://hafilat.darb.ae/. You can see your balance in the hafilat card details option. In this case, passengers can purchase a temporary Hafilat card or they can pay the driver who will recharge their permanent card for them. To recharge Hafilat card is pretty much from the same place when you buy the ticket. Please can you tell me how can I recharge my Hafilat card online. i have been charged charged twice for a single journey. Step 5: When done click that blue “ Proceed to Recharge ” button. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release. To recharge Hafilat Cards, users should enter the serial number printed at the bottom of the card, specify the desired amount and recharge the card by credit card. Abu Dhabi Bus Card; If you are a citizen of Abu Dhabi or a tourist, this card is a must buy. Inter-city bus rates start at AED 10 with an extra 10 fils per kilometre. This can be used in 3 digit buses as well? Sign up to our weekly newsletter to keep up to date on everything Abu Dhabi. Any card can be recharged using a new family of Ticket Vending machines and ‘Swift Reloader’ machines in various points around the city including some bus stands, shopping malls and hospitals. Your email address will not be published. Regards, Unfortunately, we cannot assist with this. Perhaps your card is inserted incorrectly or it could be a technical problem at our end. Coins should no longer be accepted on the buses for travel, but that hasn’t been communicated well to some bus drivers. Check the Chatr recharge offers for prepaid mobiles. I want to know what fare I will have to pay, the discount rate and the stops the bus makes in Dubai (a map would be extremely convenient)so that I can find one closest to my school. i purchased a hafilat card worth AED 40 (01-141077414294859) from madina Zahid on 05 Oct 2017. Answered: Hello, I need a buy a Hafilat Card. Report inappropriate content . I plan to stay for only 2 days. and how much do I have to pay? About - hello friends aaj hum es video me baat kre ge ke kese aap Abu Dhabi Al ain, hafilat bus card ka balance check or recharge kar sakte hai … The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Every time I check out it always reminding me this message and then whenever I will check in on the other day it keeps on telling Please Remember to check out. Temporary cards cost AED 5 and have a validity of 14 days. Hafilat bus cards to roll out in May. They were placed on your computer when you launched this website. If you don’t have an ATM card, you can still make a purchase from your Bank’s internet banking app. http://dot.abudhabi.ae/en/info/contact_us. I am a student living in Abu Dhabi and with schooling in Dubai. Your email address will not be published. The Hafilat card is a small step towards the Surface Transport Master Plan that aims to revolutionise public transport in the capital by 2030. Any card can be recharged using a new family of Ticket Vending machines and ‘Swift Reloader’ machines in various points around the city including some bus stands, shopping malls and hospitals. We’re sorry to hear you’re having so much trouble with the Hafilat card. Copyright © 2020 Zawya. it has a load and I tapped the card when I came in instead of telling me to tap it again he just started shouting and got mad stating that the last time I used it was yesterday. Please check that your card is inserted correctly. (If you want instant Recharge from your Paytm balance then check the Fast Forward box before hitting the “Proceed to Recharge” button).Step 6: Fill the details by selecting the payment method (debit/credit) card & hit Pay Now.The card will be recharged successfully with your desired amount in it. Any card can be recharged using a new family of Ticket Vending machines and ‘Swift Reloader’ machines in various points around the city including some bus stands, shopping malls and hospitals. Using the ‘tried and true’ manufacturing system, Hafilat Buses boast a unique aluminium body design that features specially moulded channel extrusions and bolted gussets, creating faultless joints and consequently a more robust structure. felix_geo. Answered: We will be arriving Abu Dhabi next Tuesday for a 7 night break and like to use local buses where possible. Travelling anywhere within the city still only costs AED 2, but travelling to the suburbs now costs an additional 5 fils per kilometre. The Hafilat card will enable the commuter to enter the bus by simply swiping the card along the card validator, placed at the entrance and exit point. and there is no documents to prove it as there is no document available for me as of now. We are a magazine that simply presents the facts so if you’re having any issues you will need to contact the Abu Dhabi Transport Authority directly. Manuel 16 May, 2016 at 11:02 Reply. Any option to recharge hafilat card through online. To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages. is it mandatory to punch the card when exit ? TP . The bus to Dubai is operated by Dubai RTA, so you can pay cash at the bus station. Is there any chance to stop it? Senior citizens and Special Needs cardholders can use the bus services for free and are not required to recharge their card; students get a discount. We recommend this card for tourists and people who don’t use the public bus service often. This initiative follows the unifying of Hafilat Cards that DoT announced earlier. This content is provided on an “as is” and “as available” basis and has not been edited in any way. This website uses cookies to improve your online experience. Kindly guide me through this, what this means and what should i do the next time this happens? You can find locations on their website: http://dot.abudhabi.ae/en/info/Customer_Care_Centers. These cards are issued at the main bus stations, a few shopping malls, the airport and even on the bus by the drivers. Answer 1 of 2: Hi, does anyone know if I can buy a Hafilat card from Abu Dhabi Mall please? Additionally, users can pay online for violation tickets fees registered on the bus. Please help me, hi gud day sir, It is a necessity if you wish to use public transport, Darb hafilat. That way you’ll always stay connected! I have hafilat card when i try to refill in the hamdan street and electra street machine its booth are not working. i wanted to know whether we can use green hafilat card (permanent use) for traveling from Abu Dhabi to Mussafah?? To recharge Hafilat Cards, users should enter the serial number printed at the bottom of the card, specify the desired amount and recharge the card by credit card. The aim of this initiative is to digitalize DoT's services and provide the public transport users with services that are easy and accessible to everyone. Required fields are marked *, By joining our mailing list you agree to our Terms & Use and Privacy Policy, Get the latest on the capital straight to your inbox. There a lot of options available to Buy Glo Recharge Card Online. I purchased yesterday monthly pass for 80 dirhams but i check my expiry date again today in online it’s same as before . hi…i bought my hafilat card from the machine along electra street and everyday im travelling via A1 bus going to ADAC but when i punched my card its not working…can someone do tell me why its not working? The basic Permanent card costs AED 10. Visit their website by clicking on the link HAFILAT. The aim of this initiative is to digitalize DoT’s services and provide the public transport users with services that are easy and accessible to everyone. What does it mean? This website is not responsible for, and does not control, such external content. Hi Renz, you need to contact the department of tourism or visit the same site you purchased your pass from and contact the authority through the site. hi , This link should guide you to a ticket office where you can purchase a permanent card: https://dot.abudhabi.ae/en/mediainfo/hafilat_smart_card, I forgot to show my card while I was entering into the bus. The press release is provided for informational purposes only. The other sessions will be held at Khalidiyah Mall from Thursday to Saturday, Dalma Mall from May 21 to 23, Bawabat Al Sharq Mall and Deerfields Mall from May 28 to 30, and Mushrif Mall from June 4 to 6. Additionally, users can pay online for violation tickets fees registered on the bus. They should be able to advise you. i am planning to the check in and do not do the check out as i have no plan to get down in between… ITC stated that improving the public transport services is part of DoT’s endeavor to offer a secured transport network that encourages the use of sustainable means of transport. Other Permanent cards are special versions for senior citizens, people with special needs and students. You can have a personalised card with the same features and your name and picture on it; that costs AED 5 (the DoT would prefer that you have the personalised card for practical reasons). what kind of service was that? The new system replaced the … Hi. and i hope that department all so give better service to public. Fill in the credit card number, the credit card holders name, expiry date and CVC/CVV/CID, which can be found at the back of your credit card. Unfortunately, it cannot be used. If you want to use a bus in Abu Dhabi, don’t expect to be able to use cash. Fonmoney accepts Visa credit cards, MasterCard credit cards and Maestro credit cards. Pfizer Saudi Arabia appoints company's Medical Director, entourage welcomes Philippe Berthelot as the new Managing Director, Al-Awadhi new RVP for Africa and Middle East, Retail pharmacy outlook: Vaccine to bring recovery forward, but it won't be business as usual, Private equity will be a key driver of post-crisis Middle East economic recovery, Thursday Outlook: Oil prices rise; British pound gains on Brexit deal hopes. i bought Permanent Card for AED 90 ( Monthly Pass AD-80dhs; CSC Anonymous-5dhs; Deposit-5dhs)…thank you in advance, Please contact the Department of Transport who should be able to help you with any questions about your Hafilat card: 800-888 88. hello sir today while i am travlling from bus number 595 when i reached my destination i forget to tag out my hafilat bus card.so what i have to do now ? All Rights Reserved. However, this initiative by the DoT has received mixed reviews since its launch. Here you can recharge prepaid phone credit and data in over 140 countries. The aim of this initiative is to digitalize DoT's services and provide the public transport users with services that are easy and accessible to everyone - ZAWYA MENA Edition If the problem persists, please try again later or go to a service point. Hafilat card can used also for paying parking fees? Additionally, users can recharge their cards in Ticket Sale Offices, Ticket Vending Machines or Swift Reloader Machines that are available in bus stations, bus shelters and shopping malls along with on board intercity buses. Some users said that the new system will prevent delays caused by … Have news to share? Hafilat card is used for buses inside Abu Dhabi. The 'Christmas Star' will shine upon us all tonight for ... Abu Dhabi Promoting Sustainable Waste Ma... Abu Dhabi Waste Management Centre (Tadweer) is promotin... http://dot.abudhabi.ae/en/info/contact_us, http://dot.abudhabi.ae/en/info/Customer_Care_Centers, https://dot.abudhabi.ae/en/mediainfo/hafilat_smart_card. i would like to ask if how much is the new hafilat bus card .. coz i lost my card yesterday. when i ride in BUS no 403 the card is not working We are unable to reload your OPUS card with your purchased fare. Chatr online top up at Recharge.com. “Follow me as I take you step-by-step on how you can get free recharge cards online and make free calls to all networks or how to make calls and someone pays for you” Are you stuck outside money to buy recharge cards or you don’t have sufficient credits to make call or send text message and you need to get important message to your friends, loved ones and family? COVID-19: Where can you get the Pfizer-BioNtech vaccination in Dubai? How to buy Glo Recharge Card Online. You can change your cookie settings through your browser. Tell us what you think. "Hafilat" users can now purchase new cards or recharge them. Quickly uncover hidden opportunities with comprehensive data and content. Please clarify. For Existing Hafilat Personalized Card holders, kindly click on Contact Us link and provide us with valid email address and card serial number Register Here Recharge Card Please check and let me know about problem. Access the most comprehensive database of companies and officers in the Middle East and North Africa, covering all major sectors and industries, from Refinitiv. Passengers will have to use a Hafilat cards, which are sold at … , user should enter the serial number printed at the violation ticket and then pay credit! This initiative by the DoT has received mixed reviews since its launch both Abu Dhabi and in. Pfizer-Biontech vaccination in Dubai, you can see in the mid week of October and what should i the... And what should i do the next time this happens of 20 dirhams card technical problem at end... You ’ re having so much trouble with the cash amount inserted and are unable reload! Opus card with your Hafilat card is inserted incorrectly or it could be a technical problem at our end to! For Airport credit cards, MasterCard credit cards, MasterCard credit cards and credit! Mind sharing it with me top-up amount to recharge Hafilat card Details days unlimited use fare... Or Darb https: //dot.gov.abudhabi or Darb https: //hafilat.darb.ae/ the capital by 2030 i checked in on 302! At this time ticket or Hafilat card is inserted incorrectly or it could be a technical problem at end. Since its launch inform users if their cards have insufficient balance Nol card tourists! The suburbs now costs an additional 5 fils per kilometre are simply confused the Department of Transport if wish! Busses frequentli driver closed the shift before i punch the card to Abu. Third party provider change your cookie settings through your browser how much should i have to carry change others. 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